Refund & Cancellation Policy

1. Payments

DigitalHiring provides subscription-based access to online software solutions for businesses, professionals, freelancers, students, and graduates.

Our order process is conducted by our online reseller, Paddle.com. Paddle.com acts as the Merchant of Record for all purchases and handles payment processing, applicable taxes, billing, and refunds.

2. Refund Eligibility

Refund requests are handled in accordance with Paddle's Refund Policy and applicable consumer protection laws.

Customers may request a refund through Paddle's customer support channels. Each request will be reviewed according to the applicable terms and legal requirements.

Nothing in this policy limits any mandatory consumer rights.

3. Subscription Cancellation

Customers may cancel their subscriptions at any time through the Paddle Customer Portal or by contacting Paddle support.

Cancellation prevents future automatic renewals. Access to the subscription normally remains active until the end of the paid subscription period, unless otherwise required by law or applicable refund terms.

4. Technical Issues

If customers experience technical problems that prevent them from accessing or using the purchased DigitalHiring services, they may contact our support team for assistance.

We will make reasonable efforts to resolve reported issues. Where a material defect cannot be resolved, refund requests will be handled in accordance with applicable law and Paddle's refund policy.

5. How to Request a Refund

For payment-related questions, refund requests, or subscription cancellations, customers can:

6. Contact Information

7. Policy Updates

DigitalHiring reserves the right to update this policy when necessary. The applicable policy and mandatory consumer protection laws will govern each transaction.